Job Description
At Kelly® Professional & Industrial, we’re passionate about helping you find a job that works for you. How about this one?We’re seeking a multiple
Customer Service Representatives to work onsite with one of our clients.
Temp to Perm Onsite Only - Albany, OR Must be local to Albany and able to train/work onsite Pay Rate: $15.00 per hour
(
10% differential for shifts starting at 12:00p PT or later and all hours worked on the weekends - goes into effect AFTER training )
Hours: Training Hours : Monday- Friday 8:00am - 5:00pm PT
After Training: Must be available to work between the hours of 6:00a-6:00p PT everyday including weekends.
Will have 2 days off a week. What’s a typical day as a Customer Service Representative?- Contacts are varied, some are non-routine.
- Follows standard screens/ scripts to perform tasks.
- Resolves many questions and problems, refers more difficult items to higher levels for guidance.
- Knowledgeable of company products & services.
- May assess customer needs and suggest alternative products or services.
- Research contract issues for supporting departments such as Claims for Service Recruitment.
- Completes customer registrations.
Requirements - High School Diploma
- 0-2 years general experience in an office setting or customer service experience.
- Has experience with computer equipment.
- Manipulates / Navigates computer system.
- Problem solving skills.
- Applies and develops basic skills to procedures for the position.
- Assess customer needs.
- Good verbal and written communication skills and Active listening skills
What happens next Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all our recruiters will have access to your profile, expanding your opportunities even more.
9084941
Job Tags
Hourly pay, Permanent employment, Full time, Contract work, Temporary work, Work at office, Training, Local area, Shift work, 2 days per week,